Virgin Media O2 logo

Meet - Virgin Media O2

We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today.

When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!

We’ve got unmissable opportunities across all areas of our business, so join us and let’s grow together!

Skills we look for

Adaptable
Analytical
Business aware
Digital skills
Motivated
Problem solver
Resilient
Team player

What makes us a great employer

Benefits

Good work deserves great perks and ours are the best in the business. We offer:

  •          25 days holiday, increasing to 28 days after 5 years
  •           Your birthday off!
  •           Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday
  •          Wide range of discounts on everything from days out to household bills

…and loads more.

Inclusivity

With inclusivity at the heart of everything we do, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. We’re an equal opportunities employer, embedding equity and inclusion into everything we do – from the policies we craft to the relationships we build. We believe an inclusive, diverse culture makes for a better business and a brighter world. The only barrier to applying would be if you didn’t have the right to work in the UK.

Our employer networks

We have supportive employee networks across Virgin Media O2, including:

  • Proudly – Creating an uplifting community for our LGBTQIA+ colleagues.
  • We Care – Championing the needs of the carers among us.
  • Ultraviolet – Breaking barriers and levelling the playing field for our disabled people.
  • Neurodiversity – Sharing and shouting about the unique skills of our neurodiverse minds.
  • Women’s Network – Making a measurable difference in gender equality.
  • Enrich – Amplifying underrepresented voices.
Completing an apprenticeship with us

All our apprenticeships lead to permanent roles on completion of the scheme.

What is involved with studying for an apprenticeship?

Our apprenticeships give you the opportunity to become skilled in your role and combine on-the-job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. At the end of the programme, you’ll receive a nationally recognised qualification.

Apprenticeships Details

Field Engineer Apprenticeship

Our Field Engineers are the qualified experts who dazzle our customers every day, by installing or fixing products in their homes and businesses while offering professional advice. Grow your potential as a Field Technician Apprentice and join us in connecting communities through our technology, earning £26,500 whilst doing it and gaining an industry recognised qualification. Register your interest to be the first to know when we’re open!

Virgin Media O2 programmes

Our schemes cover roles right across Virgin Media O2. So, whether you want to work in engineering, project management, digital, business or with customers, there’s an apprenticeship for you. We also have a great range of office-based, hybrid and field roles available. To stay up to date with our vacancies, register your interest here.

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Virgin Media O2 logo
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Applying for our Apprenticeships

  1. Start
     
  2. 1

    We’ve worked hard to make every stage of application fair and inclusive. So, you can trust you’re being seen for your skills, strengths and motivation – nothing more, nothing less.

    Our application process is super simple and consistent across all schemes, with the key difference being the deadlines – so be sure to keep track of the date for the scheme you’re interested in.

    The first step is an online application form. We don’t ask for CVs as part of our commitment to inclusive hiring. Instead, we focus on your potential, assessing your strengths, values and motivations.

  3. 2

    The online assessment, designed to be completed in under 5 minutes, measures the strengths necessary for success in early careers at Virgin Media O2. No extensive preparation is needed – in fact, it’s better to go in with an open mind and to be prepared to trust your instincts.

  4. 3

    During the telephone interview, you will learn more about the role and we may confirm some details you gave on your application to ensure they are still accurate. We will then ask some questions about your motivations for the role and your personal strengths. We want this to be a two-way process so at the end, we’ll give you the chance to ask any questions you may have too!

    The telephone interview will last for around 20 minutes and will be conducted by one of our friendly assessors.

  5. 4

    To help you prepare for the next step, at an Assessment Centre, we hold mandatory coaching calls. These calls take place with the Future Careers Team to give you a few tips for the Assessment Centre. This will also give you the opportunity to ask any questions you might have ahead of the day.

  6. 5

    The final step in the process is to attend one of our Assessment Centres. This consists of multiple tasks including a group exercise, an individual exercise and an interview.

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Need some extra support?

We are a Disability Confident employer

We want to see you at your best and will support you however we can. Once you apply, we’ll give you all the information you need to contact the VMO2 recruitment team for reasonable adjustment support.

 

What our apprentices do!

Jay

“I’ve been pleasantly surprised by the strong focus on professional and personal development at Virgin Media O2. The level of support, training, mentorship, and resources available has exceeded my expectations, and it’s clear that there’s a real commitment to nurturing future talent which I respect and appreciate as an apprentice”.

Jay
Project Management Apprentice
Level 3 (Advanced)
Kara

“Working at Virgin Media O2 feels like being a part of a big family. Working with people who accept you for you no matter what gender or ethnicity. The apprenticeship has loads of opportunities to train and also offers a lot of guidance. I went from having no knowledge to being a fully trained technician. Virgin Media O2 stands out from any other company because of the togetherness and the ongoing support on and off the field”.

Kara
Field Technician Apprentice
Level 2 (Intermediate)
Beth

“The support I receive from my team. Everyone is so kind and is always eager to support me when I need it. The team are always willing to help me develop my skills, to ensure I can carry out my job role to the highest standard. This role has helped me grow my confidence and improve my communication skills, which are qualities that will be beneficial as I continue in my career”.

Beth
Business Administration Apprentice
Level 3 (Advanced)

Behind the Scenes

See what you can do - Our Purpose

Information & Resources

External
MatchMe
MatchMe
Not sure what you want to do? Don’t worry – we’ve got you. Our quiz will help you figure...
External
Apprentice FAQ
Apprentice FAQ
Curious? We like that. Here’s the extra info you might be looking for.
External
Explore Apprenticeship Schemes
Explore Apprenticeship Schemes
Like what you’ve heard? You can check out our latest schemes.
External
About The Online Assessment
About The Online Assessment
Our bias-free, online assessment is designed to understand your strengths and working preferences and typically takes less than 5...

Frequently Asked Questions

What types of apprenticeships do Virgin Media O2 offer?

Our apprenticeship schemes cover roles right across Virgin Media O₂. So, whether you want to work in engineering, digital, business, or with customers, there’s an apprenticeship for you.

Am I too old to be an apprentice with Virgin Media O2?

No. You have to be over 16 to apply but there’s no upper age limit. However, some apprenticeships do require a full UK driving licence so be sure to check the requirements for the role you’re interested in.

What qualifications can I gain from an apprenticeship with Virgin Media O2?

One of the great things about apprenticeships is that around 20% of your time is dedicated to studying towards a nationally recognised qualification. These can include:

  • GCSE qualifications in English, Maths and IT
  • National Vocational Qualifications (NVQs) from level 2 (similar to five GCSEs) up to level 5 (similar to a postgraduate degree)
  • Technical qualifications including BTECs or City and Guild Progression Awards
  • Academic qualifications including a Higher National Certificate (HNC), Higher National Diploma (HND) foundation degree or the equivalent of a full bachelor’s degree

What happens at the end of a Virgin Media O2 apprenticeship?

All our apprenticeships lead to permanent roles on completion of the scheme, along with a salary uplift to reflect your new skills and experience.

What levels of apprenticeship does Virgin Media O2 offer?

There are four different apprenticeship levels available with Virgin Media O₂:

  • Intermediate apprenticeships (Level 2) are equivalent to five good GCSE passed
  • Advanced apprenticeships (Level 3) are equivalent to two A-level passes
  • Higher apprenticeships (Level 4 or 5) are equivalent to the first stages of a degree (known as a foundation degree)
  • Degree apprenticeships (Level 6 or 7) give you a qualification similar to a bachelor’s or master’s degree

Does Virgin Media O2 offer support with the apprenticeship recruitment process?

For sure. We want to see you at your best and will support you however we can. We’ll make sure you understand the role and what the scheme involves – and if you’re invited to an assessment centre, we’ll give you coaching to help you get ready for any exercises.

Does Virgin Media O2 offer support during an apprenticeship?

Whether it’s help with your studies, getting to grips with the job, or something on the social side, you’ll have a whole network of support to call on whenever you need it. This includes:

  • Your line manager, who’ll provide day-to-day support and guidance around your role
  • An Apprenticeship Development Coach, who’ll help you keep on track with your academic learning
  • The Future Careers Team, who are there to make sure you get the best overall experience possible
  • The Future Careers Committee, made up of graduates, interns, and other apprentices like you, who’ll have socials, development courses, podcasts, speaker events, and plenty of other projects for you to learn from and get involved in

Do Virgin Media O2 apprenticeships involve different placements?

Every apprenticeship is different – some involve staying with one team, while others might offer the chance to move around. The best way to find out what’s involved is to check the job advert for all the details!